Cancel a Transfer

To cancel a transfer, navigate to the Transfers page of Monitor. Then, click the Actions button, select Cancel, and confirm. The status of the transfer will update to Failed and update the status reason to indicate that the transfer was manually canceled.

Things to keep in mind:

• Cancellations cannot be reversed.
• Transfers may only be canceled if they are in Pending status. If a transfer is unable to be canceled, the option will be greyed out.
• Canceling an ACH or SDACH transfer will only succeed if the transfer has not yet been submitted for processing (see cutoff times for more details).
• For A2A transfers, the credit leg may be canceled regardless of the payment method (RTP, FedNow, SDACH, ACH) if the credit leg has not yet been submitted.
• Only users with Admin or Payment Initiator roles are enabled to cancel transfers.