Only users with Admin or Payment Initiator roles will be able to cancel transfers.
Looking to cancel a transfer through the Deliver API? See this guide
1
Navigate To The Transfers Page
2
Locate The Transfer
3
Click The Actions Button & Select Cancel
4
Click Confirm
The status of the transfer will update to failed
The status reason indicates that the transfer was manually canceled
Notes To Keep In Mind
Cancellations cannot be reversed
Transfers may only be canceled if they are in Pending status
If a transfer is unable to be canceled, the option will be greyed out
Canceling an ACH or SDACH transfer will only succeed if the transfer has not yet been submitted for processing (see cutoff times)
For A2A transfers, the credit leg may be canceled regardless of the payment method (RTP, FedNow, SDACH, ACH) if the credit leg has not yet been submitted