Only users with Admin or Payment Initiator roles will be able to cancel transfers.
Looking to cancel a transfer through the Deliver API? See this guide
1
Navigate To The Transfers Page
2
Locate The Transfer
3
Click The Actions Button & Select Cancel

4
Click Confirm
-
The status of the transfer will update to
failed
- The status reason indicates that the transfer was manually canceled
Notes To Keep In Mind
- Cancellations cannot be reversed
-
Transfers may only be canceled if they are in
Pending
status- If a transfer is unable to be canceled, the option will be greyed out
- Canceling an ACH or SDACH transfer will only succeed if the transfer has not yet been submitted for processing (see cutoff times)
- For A2A transfers, the credit leg may be canceled regardless of the payment method (RTP, FedNow, SDACH, ACH) if the credit leg has not yet been submitted